Many of us are using the COVID-19 Alert Level 3&4 self-isolation and social distancing period as time work on our ourselves and our trauma.
I’m fortunate enough to have a private and quiet space at home to continue offering therapy services online. I’ve always delivered online therapy and am pleased to continue supporting my clients through these challenging times.
Below are some responses to questions that you may have. If you don’t see the answer to your question below. Please feel free to contact me and discuss your needs.
How does online therapy work?
Online therapy works much the same way as in-person therapy, all you need is a computer or smartphone with a reasonable internet connection. Its preferable to turn on your video when we talk. When you book a session, I’ll send you a link to follow and join the call and it’s that simple.
I’ve heard Zoom isn’t secure. What software do you use?
I’ve always prioritised the privacy and security of online calls. I use Microsoft Teams which is an enterprise-grade software platform that encrypts data when in transit and at rest. Our conversations are confidential when we use Microsoft Teams.
How much do you charge?
I normally charge a little extra to cover the cost of room hire when meeting in-person clients, but working online allows me to pass those savings on to you. During the COVID-19 pandemic I’m charing a flat fee of $100 per hour. Individual sessions last for an hour ($100) and couples and family therapy sessions last for 90 minutes ($150.00).
How often should we meet?
This is entirely up to you. I meet with clients on a weekly, fortnightly and monthly basis as necessary. Recently I’ve had a few clients request multiple sessions per week. We can meet when you wish to depend on availability. Importantly, I prefer to work with you only when there is a need, be that one session or more, it’s entirely up to you.
What if I need to cancel?
Cancellations are perfectly fine. Sometimes life gets in the way. If a session is cancelled with less than 24 hours notice, I charge a 50% fee. Sessions cancelled with more than 24 hours notice will be refunded or the cost can be held and credited towards our rescheduled session.